Gong experienced a 40-minute disruption on its Call page affecting US-hosted environment users, who were unable to play recorded meetings. A fix was implemented and the team moved to monitoring status.
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We have implemented a fix and are currently monitoring system performance.
We are currently investigating an issue affecting the Call page.
Users in the US-hosted environment may experience issues where they are unable to play recorded meetings.
Our engineering teams are actively working to identify the root cause. We will provide another update as soon as more information becomes available.
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