Outage in Gong
Delays in Exporting Activities to CRM
Resolved Minor
June 29, 2026 - Started about 1 month ago
- Lasted 3 days
Incident Report
Summary AI Generated
Gong experienced a ~79-hour incident where activity exports from Gong to CRM systems were delayed, affecting a subset of users in the US-hosted environment. The engineering team identified and resolved the root cause, with remaining delays expected to clear automatically as the backlog processes. No user action was required, and CRM-to-Gong data syncing was unaffected throughout the incident.
We are currently investigating an issue causing delayed event synchronization to the CRM.
This is a limited-scope incident, and our engineering team is actively working to identify the root cause.
We will provide another update as soon as more information becomes available.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 07/01/2026 04:06PM
We identified and resolved the issue that caused delays in exporting activities from Gong to CRM systems.
Some customers may still experience delays while the backlog is being processed.
Delayed activities will be automatically exported to your CRM, and no action is required on your part.
Data syncing from your CRM into Gong is not affected.
We’ll share another update as more information becomes available.
MONITORING
about 1 month ago - at 07/01/2026 03:49PM
We identified and resolved the issue that caused delays in exporting activities from Gong to CRM systems.
Some customers may still experience delays while the backlog is being processed.
Delayed activities will be automatically exported to your CRM, and no action is required on your part.
Data syncing from your CRM into Gong is not affected.
We’ll share another update as more information becomes available.
IDENTIFIED
about 1 month ago - at 06/29/2026 07:55PM
We have identified the issue causing the CRM synchronization delays.
A subset of users in the US-hosted environment may continue to experience delays with CRM event synchronization.
We are currently actively working to resolve the issue.
Next update as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 06/29/2026 05:27PM
We are continuing to investigate an issue causing delayed event synchronization to the CRM.
A subset of users in the US-hosted environment may experience delays with CRM synchronization.
Our engineering team is actively working to identify the root cause, and we will provide another update as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 06/29/2026 01:31PM
We are currently investigating an issue causing delayed event synchronization to the CRM.
This is a limited-scope incident, and our engineering team is actively working to identify the root cause.
We will provide another update as soon as more information becomes available.
Latest Gong outages
Gong Application Sign-in Issues - 6 days ago
Call processing delays - 11 days ago
Gong extension issue - 19 days ago
Gong Platform Issues - 20 days ago
Service Alert: Gong Platform Issues - 21 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
