Check if Contact Center AI Platform is down, official outages, user-reported issues, and outages map.
Contact Center AI Platform is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 3 incidents for Contact Center AI Platform since started monitoring Google Cloud status in July 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Contact Center AI Platform outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jun 12, 2025
08:46 PM CEST
|
Major
**Summary:**
Multiple GCP products are experiencing Service issues
**Description**
We are experie...
|
about 7 hours |
|
May 17, 2024
01:24 AM CEST
|
Major
Multiple cloud products are experiencing network connectivity issues. New instances of several cl...
Summary: Programming failures for New Virtual Private Cloud endpoints globally affecting New GCE ...
|
about 2 hours |
|
Mar 25, 2024
11:17 AM CET
|
Minor
Summary: Multiple instances unavailable due to proxysql errors
Description: We are experiencing a...
|
11 minutes |
See what users are saying about Contact Center AI Platform issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status |
|---|---|
| Contact Center AI Platform (asia-northeast1) | OK |
| Contact Center AI Platform (asia-northeast3) | OK |
| Contact Center AI Platform (asia-south1) | OK |
| Contact Center AI Platform (asia-southeast1) | OK |
| Contact Center AI Platform (australia-southeast1) | OK |
| Contact Center AI Platform (europe-west1) | OK |
| Contact Center AI Platform (europe-west2) | OK |
| Contact Center AI Platform (europe-west3) | OK |
| Contact Center AI Platform (europe-west4) | OK |
| Contact Center AI Platform (northamerica-northeast1) | OK |
| Contact Center AI Platform (southamerica-east1) | OK |
| Contact Center AI Platform (us-central1) | OK |
| Contact Center AI Platform (us-east1) | OK |
| Contact Center AI Platform (us-west1) | OK |
Monitoring Google Cloud since July 2020
Contact Center AI Platform is part of Google Cloud. Check the Google Cloud's status.
1 incident in 2025
Contact Center AI Platform isn't down. You can check Contact Center AI Platform status and incident details on the top of the page. IsDown continuously monitors Contact Center AI Platform official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Contact Center AI Platform is currently operational. You can check Contact Center AI Platform status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Contact Center AI Platform being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Contact Center AI Platform official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Contact Center AI Platform last outage was on June 12, 2025 with the title "Multiple GCP products are experiencing Service issues"
IsDown and DownDetector help users determine if Google Cloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Google Cloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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