Outage in Google Workspace

We're experiencing an issue affecting less than an estimated 30% of the Google Workspace Support user base. We will provide an update by Sep 16, 2022, 8:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior.

Resolved Minor
September 16, 2022 - Started about 3 years ago - Lasted about 1 hour

Incident Report

We're experiencing an issue affecting less than an estimated 30% of the Google Workspace Support user base. We will provide an update by Sep 16, 2022, 8:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior. Issue is affecting all vector cases updates and interrupting the following functions: - Unable to send emails/ save drafts from case detail page. - Support team unable to change case ownership. - Customers are unable to update affected cases from the portal. Retry after some time after the error is seen
Components affected
Google Workspace Support

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