Outage in Google Workspace
Google Voice customers may experience MMS messages not being delivered to recipients.
Resolved Minor
January 14, 2026 - Started 1 day ago
- Lasted about 22 hours
Incident Report
Description: We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST.
Our engineering team continues to investigate the issue with a 3rd party vendor.
We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details.
We apologize to all who are affected by the disruption.
Customer
Symptoms: Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them.
Workaround: SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.
Components affected
Google VoiceNeed to monitor Google Workspace outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
about 15 hours ago - at 01/14/2026 06:33PM
Summary
Google Voice customers may experience MMS messages not being delivered to recipients.
Description
We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST.
Our engineering team continues to investigate the issue with a 3rd party vendor to mitigate the issue.
We will provide an update by Thursday, 2026-01-15 10:30 PST with current details.
Customer Symptoms
Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them.
Workaround
SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.
1 day ago - at 01/14/2026 04:16AM
Summary
Google Voice customers may experience MMS messages not being delivered to recipients.
Description
We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST.
Our engineering team continues to investigate the issue with a 3rd party vendor to mitigate the issue.
We will provide an update by Wednesday, 2026-01-14 10:30 PST with current details.
Customer Symptoms
Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them.
Workaround
SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.
1 day ago - at 01/13/2026 11:10PM
Summary
Google Voice customers may experience MMS messages not being delivered to recipients.
Description
We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST.
Our engineering team continues to investigate the issue with a 3rd party vendor.
We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details.
We apologize to all who are affected by the disruption.
Customer Symptoms
Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them.
Workaround
SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.
Latest Google Workspace outages
Some Google Meet customers may experience an issue with ‘Continuous meeting chat’ feature - about 1 month ago
Google Meet customers are experiencing issues loading meet.google.com in the Asia region. - about 2 months ago
Google Chat users might not be able to open chat while connecting from Europe. - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5420 services available
Integrations with
