Google Workspace vs. Microsoft Office 365

Compare the status, incidents stats and history between Google Workspace and Microsoft Office 365

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Google Workspace

Google Workspace current official status is Operational

Statistics

0
Incidents in the last 7 days: 3
Incidents in the last 30 days: 14
Incidents in the last 90 days

Latest incidents

Resolved **Summary:** Chat support functionality is degraded for Google Workspace Support customers. **Description:** We are experiencing an issue with Google Workspace Support beginning on Saturday, 2025-04-05 21:04 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-04-06 01:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Customers will be unable to contact Google Workspace support via Chat support. **Workaround:** Impacted customers can create a support case for any assistance.

**Summary:** Chat support functionality is degraded for Google Workspace Support customers. **Description:** We are experiencing an issue with Google Workspace Support beginning on Saturday, 2025-0...

8 days ago Official incident report

Resolved Calendar users in Chile's Aysén region need to update the time zone for all events taking place after 2025-04-05 which are impacted by the new DST rules. On 2025-03-20, Chile's Aysén region adopted a new time zone (IANA: "America/Coyhaique”). This time zone will diverge from the continental Chile time zone “Chile Time” (IANA: “America/Santiago”) after 2025-04-05, by staying at UTC-03. Users in, or operating in, the Aysén region will be impacted: their events taking place after 2025-04-05 will be, by default, in the Chile time zone and will diverge by one hour compared to the new Aysén region local time. Impacted users are recommended to take 2 actions as soon as possible: * Go to Calendar Settings > General > Time zone and set their Primary time zone to “Punta Arenas time” (IANA: "America/Punta_Arenas”). * Update all their events taking place after 2025-04-05 in this region to the “Punta Arenas time”. Additionally, we are working on introducing a new time zone for the Aysén region. We will post a communication update when it will be available in Calendar. We will provide an update by Friday, 2025-04-04 13:00 US/Pacific with current details. If impacted users don’t take action, after 2025-04-05 their calendar will: * Show the wrong time with the “Now” red line on Calendar Web; * Display all events shifted by one hour; * Create new events in the wrong time zone.

Calendar users in Chile's Aysén region need to update the time zone for all events taking place after 2025-04-05 which are impacted by the new DST rules. On 2025-03-20, Chile's Aysén region adopted...

20 days ago Official incident report

Resolved **Summary:** Video Playbacks are failing for Google Drive Web. **Description** We believe the issue with Google Drive is partially resolved. Full resolution is expected to complete by Tuesday, 2025-03-18 19:30 US/Pacific. We will provide an update by Tuesday, 2025-03-18 21:00 US/Pacific with current details. **Diagnosis / Customer Symptoms:** Google Drive Web users would encounter an infinite spinner during playbacks of the videos. Mobile application users are not impacted. **Workaround** None at this time.

**Summary:** Video Playbacks are failing for Google Drive Web. **Description** We believe the issue with Google Drive is partially resolved. Full resolution is expected to complete by Tuesday, 2025...

26 days ago Official incident report

Components

Google Workspace Support

Microsoft Office 365

Microsoft Office 365 current official status is Operational

Statistics

2
Incidents in the last 7 days: 6
Incidents in the last 30 days: 16
Incidents in the last 90 days

Latest incidents

Resolved Some admins may see inflated active user numbers in the Microsoft 365 Copilot usage report

Our monitoring system has identified that some admins with Microsoft 365 Copilot licenses may see inflated active user numbers in the Microsoft 365 admin center and Copilot dashboard in Viva Insigh...

4 days ago Official incident report

Resolved Some users may be unable to access Microsoft 365 services

We're continuing to revert the change to fully restore functionality and some users have reported remediation. For users still experiencing impact, we recommend that you refresh the browser or rest...

4 days ago Official incident report

Resolved Some users are unable to type email addresses into BCC field in a new email message in Outlook

We're reviewing details in the provided support case to isolate the root cause, and determine the next steps needed to resolve this issue.

11 days ago Official incident report

Components

Office for the web (Consumer)

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