Check if Outlook.com is down, official outages, user-reported issues, and outages map.
Outlook.com is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 25 incidents for Outlook.com since started monitoring Microsoft Office 365 status in May 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Outlook.com outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 30, 2025
09:06 PM EDT
|
Major
We're continuing to monitor our traffic redistribution out of the affected infrastructure, howeve...
|
about 4 hours |
|
Jul 09, 2025
09:10 PM EDT
|
Major
The expedited configuration change has reached about 65 percent of affected infrastructure. We’re...
|
about 19 hours |
|
May 15, 2025
08:01 AM EDT
|
Major
We're continuing to deploy the fix to affected regions and initial testing indicates impact has b...
|
about 4 hours |
|
Apr 15, 2025
06:30 AM EDT
|
Major
We're continuing our review of support provided information to determine our next troubleshooting...
|
about 4 hours |
|
Apr 03, 2025
07:20 AM EDT
|
Major
We're reviewing details in the provided support case to isolate the root cause, and determine the...
|
about 1 hour |
|
Mar 04, 2025
05:26 PM EST
|
Major
After monitoring telemetry, we've confirmed that as affected users continue taking the actions ou...
|
13 days |
|
Oct 09, 2024
01:05 AM EDT
|
Major
We've implemented our aforementioned fix and are monitoring the service to verify the issue is re...
|
about 17 hours |
|
Aug 18, 2023
10:40 AM EDT
|
Major
We've identified that additional configuration entries are impacted and we're implementing furthe...
|
about 4 hours |
|
Jul 28, 2023
07:54 AM EDT
|
Major
We've identified that a recent service update inadvertently contained a code regression that resu...
|
39 minutes |
|
Jul 05, 2023
07:07 PM EDT
|
Major
We're continuing to investigate into the 401 exception errors to confirm the source generating th...
|
about 19 hours |
See what users are saying about Outlook.com issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Noni - I can't send emails. Even though they show up in my sent folder, the test emails I sent to family members weren't receive at all..
Jennifer - Can't get emails or sign in on phone.
T - oulook enterprise online not loading.
Max - Unable to recieve emails and can barely enter the site.
Donald - Error, not available right now. Retry .
Kaz - Not responding and frozen.
Carolyn - I can not sign into my outlook account. I have tried multiple devices and can not login in any of them..
julyan - i cant go to the website it wont let me.
Nina - Outlook accounts don't respond to anything in terms of deleting to replying to emails?!.
Kris - Cant send or receive outside emails.
michael - THE HOTMAIL LANDING PAGE IS SAYING CANNOT LOG YOU IN TRY LATER.ITS BEEN AT LEAST TWO DAYS UNABLE TO CONNECT .
Kelly - Still having server issues with outlook.
David - I am currently unable to send or receive emails from my email address @outlook.com. Additionally, I'm unable to delete drafts. .
Kasey - My hotmail wont sign me in. It keeps wanting to verify my info and its all correct .
Kevin - Unable to connect from Desktop Outlook client. Can connect using web client, but bo junk mail overnight which is extremely rare. Should have 50+ junk messages..
loraine - states error and cannot connect to server .
Ashley - Connection to sever failed Changed my password Even on browser I can’t log in .
Jasmyn - No emails are coming through but i’m getting the notification and i cannot log in.
Douglas - I have not been able to sign onto Outlook all day. I hope this problem is solved sometime this morning!.
Tim - had to reset pword, and now won't connect. Validating Server Connextions, then problem with account setup, then it opens sync options for server address, port, etc. Go next, then problem with account set-up..
Bridgett - not receiving or can send emails.
Judy - Trying to check emails and getting a box that says "Something went wrong" Error 401.
Mhd - Not receiving emails from gmail.
Tye - over the last month or mabe a little more. works and then shut down too many requests, try another site or vpn. it is sporadic. about to drop msn/hotmail/outlook all together. it is a has been site. the news is old, mixed up to the hour mixed with 4 day old news. and the writers don't even try it....
Anita - Not receiving emails on 2 accounts.
Kevin - The RETR command did not succeed. How do I fix this? .
B - can't login - no connection.
Gary - Can’t receive or send emails .
Mary - The app on my phone does not download new mail. No problem on the website using a laptop. .
Gerry - Busy try again later message.
Outlook.com is an email service that offers calendaring, task management, and contact organization as part of Microsoft Office 365.
Monitoring Microsoft Office 365 since May 2022
Outlook.com is part of Microsoft Office 365. Check the Microsoft Office 365's status.
6 incidents in 2025
Outlook.com isn't down. You can check Outlook.com status and incident details on the top of the page. IsDown continuously monitors Outlook.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Outlook.com is currently operational. You can check Outlook.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Outlook.com being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Outlook.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Outlook.com last outage was on September 30, 2025 with the title "Potential issues accessing Outlook mailboxes through one or more connection methods"
IsDown and DownDetector help users determine if Microsoft Office 365 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Microsoft Office 365's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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