Microsoft 365 Consumer Outlook.com Status. Is Microsoft 365 Consumer Outlook.com Down?

Check if Microsoft 365 Consumer Outlook.com is down, official outages, user-reported issues, and outages map.

Is Microsoft 365 Consumer Outlook.com down right now?

Microsoft 365 Consumer status updated

Microsoft 365 Consumer Outlook.com is working normally

IsDown checked Microsoft 365 Consumer Outlook.com status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Microsoft 365 Consumer Outlook.com status data from official sources and user reports.

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Microsoft 365 Consumer Outlook.com service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Microsoft 365 Consumer Outage Map

View Microsoft 365 Consumer Reports Map

Recent outage reports for Microsoft 365 Consumer Outlook.com

See what users are saying about Microsoft 365 Consumer Outlook.com issues that impacted them and how they are affected by the outage.

  • Won't - All I get is a white page which says: "Please retry with a different device or other authentication method to sign in." Which is IMPOSSIBLE. Everything worked yesterday..

  • Chris - Nothing comes up @ outlook.live.com at the moment for me here in NY.

  • Philip - keeps saying your request cant be completed right now.

  • Jeanne - Cannot log in to the Outlook app. Click on the icon and nothing happens.

  • JILL - Cannot open old version of outlook.

  • Charles - Have received no emails since 10:40 this morning; highly unusual..

  • Alsn - Unable to sign in on my Mac mini, iPhone works fine?.

  • Edward - Outlook.com will not pull up. I just get an envelope animation and then this error. An error occurred while processing your request. Reference #97.2c962a17.1761759796.be4b6a1b https://errors.edgesuite.net/97.2c962a17.1761759796.be4b6a1b.

  • can't connect to outlook.com server..

  • Noni - I can't send emails. Even though they show up in my sent folder, the test emails I sent to family members weren't receive at all..

  • Jennifer - Can't get emails or sign in on phone.

  • T - oulook enterprise online not loading.

  • Max - Unable to recieve emails and can barely enter the site.

  • Donald - Error, not available right now. Retry .

  • Kaz - Not responding and frozen.

  • Carolyn - I can not sign into my outlook account. I have tried multiple devices and can not login in any of them..

  • julyan - i cant go to the website it wont let me.

  • Nina - Outlook accounts don't respond to anything in terms of deleting to replying to emails?!.

  • Kris - Cant send or receive outside emails.

  • michael - THE HOTMAIL LANDING PAGE IS SAYING CANNOT LOG YOU IN TRY LATER.ITS BEEN AT LEAST TWO DAYS UNABLE TO CONNECT .

  • Kelly - Still having server issues with outlook.

  • David - I am currently unable to send or receive emails from my email address @outlook.com. Additionally, I'm unable to delete drafts. .

  • Kasey - My hotmail wont sign me in. It keeps wanting to verify my info and its all correct .

  • Kevin - Unable to connect from Desktop Outlook client. Can connect using web client, but bo junk mail overnight which is extremely rare. Should have 50+ junk messages..

  • loraine - states error and cannot connect to server .

  • Ashley - Connection to sever failed Changed my password Even on browser I can’t log in .

  • Jasmyn - No emails are coming through but i’m getting the notification and i cannot log in.

  • Douglas - I have not been able to sign onto Outlook all day. I hope this problem is solved sometime this morning!.

  • Tim - had to reset pword, and now won't connect. Validating Server Connextions, then problem with account setup, then it opens sync options for server address, port, etc. Go next, then problem with account set-up..

  • Bridgett - not receiving or can send emails.

Microsoft 365 Consumer Outlook.com outages and downtime history

IsDown has tracked 25 incidents for Microsoft 365 Consumer Outlook.com since started monitoring Microsoft 365 Consumer status in May 2022. We collect data from 5200+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Microsoft 365 Consumer Outlook.com outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 30, 2025
09:06 PM EDT
Major
Potential issues accessing Outlook mailboxes through one or more connection methods
We're continuing to monitor our traffic redistribution out of the affected infrastructure, howeve...
about 4 hours
Jul 09, 2025
09:10 PM EDT
Major
Users may be unable to access their mailbox using any connection methods
The expedited configuration change has reached about 65 percent of affected infrastructure. We’re...
about 19 hours
May 15, 2025
08:01 AM EDT
Major
Some users may be unable to access some Microsoft 365 sites
We're continuing to deploy the fix to affected regions and initial testing indicates impact has b...
about 4 hours
Apr 15, 2025
06:30 AM EDT
Major
Users are unable to search within shared mailboxes using Outlook on the web
We're continuing our review of support provided information to determine our next troubleshooting...
about 4 hours
Apr 03, 2025
07:20 AM EDT
Major
Some users are unable to type email addresses into BCC field in a new email message in Outlook
We're reviewing details in the provided support case to isolate the root cause, and determine the...
about 1 hour
Mar 04, 2025
05:26 PM EST
Major
Users may be unable to access their email using the native mail app on iOS devices
After monitoring telemetry, we've confirmed that as affected users continue taking the actions ou...
13 days
Oct 09, 2024
01:05 AM EDT
Major
Some users' accounts are suspended and are unable to send email messages through Outlook Mobile
We've implemented our aforementioned fix and are monitoring the service to verify the issue is re...
about 17 hours
Aug 18, 2023
10:40 AM EDT
Major
Users may receive a Non-Delivery Report (NDR) when sending emails from hotmail.com
We've identified that additional configuration entries are impacted and we're implementing furthe...
about 4 hours
Jul 28, 2023
07:54 AM EDT
Major
Users may experience an error when attempting to sign up for a new Microsoft consumer account
We've identified that a recent service update inadvertently contained a code regression that resu...
39 minutes
Jul 05, 2023
07:07 PM EDT
Major
Users can't search using keywords in Outlook.com
We're continuing to investigate into the 401 exception errors to confirm the source generating th...
about 19 hours
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Outlook.com is an email service that offers calendaring, task management, and contact organization as part of Microsoft Office 365.

Monitoring Microsoft 365 Consumer since May 2022

Outlook.com is part of Microsoft 365 Consumer. Check the Microsoft 365 Consumer's status.

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0 incidents in 2026

Frequently Asked Questions

Is Microsoft 365 Consumer Outlook.com down today?

Microsoft 365 Consumer Outlook.com isn't down. You can check Microsoft 365 Consumer Outlook.com status and incident details on the top of the page. IsDown continuously monitors Microsoft 365 Consumer Outlook.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Microsoft 365 Consumer Outlook.com status?

Microsoft 365 Consumer Outlook.com is currently operational. You can check Microsoft 365 Consumer Outlook.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Microsoft 365 Consumer Outlook.com outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Microsoft 365 Consumer Outlook.com down today or just slow?

Currently there's no report of Microsoft 365 Consumer Outlook.com being slow. Check on the top of the page if there are any reported problems by other users.

How are Microsoft 365 Consumer Outlook.com outages detected?

IsDown monitors the Microsoft 365 Consumer Outlook.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Microsoft 365 Consumer Outlook.com having an outage right now?

Microsoft 365 Consumer Outlook.com last outage was on September 30, 2025 with the title "Potential issues accessing Outlook mailboxes through one or more connection methods"

How IsDown compares to DownDetector when monitoring Microsoft 365 Consumer?

IsDown and DownDetector help users determine if Microsoft 365 Consumer is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Microsoft 365 Consumer's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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