Updated
Outlook.com is operational
IsDown pulls data from Microsoft Office 365's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 22 incidents for Outlook.com since started monitoring Microsoft Office 365 status in May 2022. We collect data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.
21 days ago · lasted about 4 hours
We're continuing our review of support provided information to determine our next troubleshooting steps.
about 1 month ago · lasted about 1 hour
We're reviewing details in the provided support case to isolate the root cause, and determine the next steps needed to resolve this issue.
2 months ago · lasted 13 days
After monitoring telemetry, we've confirmed that as affected users continue taking the actions outlined in this communication, errors associated with impact are reducing and thus additional remediation efforts within the Microsoft-managed environm...
7 months ago · lasted about 17 hours
We've implemented our aforementioned fix and are monitoring the service to verify the issue is resolved.
over 1 year ago · lasted about 4 hours
We've identified that additional configuration entries are impacted and we're implementing further configuration changes to resolve the issue.
We've tracked and collected 22 incidents for Outlook.com since started monitoring Microsoft Office 365 status
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Sarah
Unable to log into email, cannot verify my account and wont allow me to receive code to restart
John
I cannot access my email in outlook.
Abhishek
I am not receiving mail on my outlook/outlookweb.
Ross
Outlook not sending or receiving
shiloh
its not letting me create an accounnt
Suzanne
Outlook not sending or receiving
Teresa
App is not lit up and not letting me in to my emails
belinda
not able to receive emails despite the internet up and working properly
sue
Your request cannot be completed. get this message when it tries to load emails
Noel
No available when looking at mail.
Olalekan
I'm having trouble signing in. It keeps saying my account has been blocked, but when I provide my phone number to get a verification code, it says the verification method isn't working.
Mikko
Not able to connect via app or web. Gives timeout. Outlook.com
Third-party monitoring
Know the moment Microsoft Office 365 and other vendors go down
Outlook.com is part of Microsoft Office 365. Check the Microsoft Office 365's status.
3 incidents in 2025
Number of Incidents
1 issues
Last incident
21 days ago
Services commonly monitored together with Microsoft Office 365
Outlook.com isn't down. You can check Outlook.com status and incident details on the top of the page. IsDown continuously monitors Outlook.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Outlook.com is currently operational. You can check Outlook.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Outlook.com being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Outlook.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Outlook.com last outage was on April 15, 2025 with the title "Users are unable to search within shared mailboxes using Outlook on the web"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Microsoft Office 365 with maximum flexibility
IsDown monitors Outlook.com for major outages. A major outage is when Outlook.com experiences a critical issue that severely affects one or more services/regions. When Microsoft Office 365 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Microsoft Office 365 status page for minor outages. A minor outage is when Outlook.com experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Microsoft Office 365 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Microsoft Office 365 and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Microsoft Office 365 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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