Outage in Gorgias

Issues receiving/sending emails on some forwarding integrations

Resolved Minor
June 14, 2022 - Started over 3 years ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/15/2022 01:18PM

There was a problem on Mailgun side which was fixed. We are monitoring the results now.

INVESTIGATING over 3 years ago - at 06/14/2022 11:28PM

Mailgun, our email provider, is investigating the issue.

IDENTIFIED over 3 years ago - at 06/14/2022 10:14PM

Mailgun is investigating the issue regarding sending emails.
Concerning incoming emails, we are currently discussing the issue with Mailgun.

IDENTIFIED over 3 years ago - at 06/14/2022 09:34PM

We are opening a bug report on Mailgun (our email service provider)

INVESTIGATING over 3 years ago - at 06/14/2022 09:13PM

We are currently investigating this issue.

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