Outage in Gorgias

Some customers may not be able to start new Email Domain verifications, because of an issue with our provider

Resolved Minor
July 04, 2023 - Started over 2 years ago - Lasted 2 days
Official incident page

Incident Report

Some of our customers may receive a `Something went wrong with domain registration service: "Domain quota exceeded for the account"` error when they try to add a new email domain. We've reached out to our email services provider to see if we can get this quota increased.
Components affected
Gorgias Email

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/06/2023 05:36PM

We're in contact with our provider to make sure the issue is solved as soon as possible. In the meantime, should you experience this issue reach out to support to implement a workaround

IDENTIFIED over 2 years ago - at 07/04/2023 05:14PM

Some of our customers may receive a `Something went wrong with domain registration service: "Domain quota exceeded for the account"` error when they try to add a new email domain.

We've reached out to our email services provider to see if we can get this quota increased.

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