Outage in Gorgias
Not receiving any Facebook posts or Facebook Messenger webhooks
Resolved Major
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Outage Details
We stopped receiving webhooks from Meta's API for Facebook posts and Facebook Messenger integrations for an unknown reason.
We have opened a support ticket on Meta's side and await their updates on this.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/20/2023 04:00PM
This incident has been resolved.
MONITORING
about 2 years ago - at 08/20/2023 03:52PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 years ago - at 08/20/2023 09:24AM
We stopped receiving webhooks from Meta's API for Facebook posts and Facebook Messenger integrations for an unknown reason.
We have opened a support ticket on Meta's side and await their updates on this.
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