Outage in Gorgias

Partial Email outage

Resolved Major
August 20, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

One of our email providers, Sendgrid, is experiencing disruptions at the moment which makes some of our email integrations malfunction. We are investigating this issue.
Components affected
Gorgias Email
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/20/2023 04:00PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/20/2023 03:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 08/20/2023 09:41AM

One of our email providers, Sendgrid, is experiencing disruptions at the moment which makes some of our email integrations malfunction.
We are investigating this issue.

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