Outage in Gorgias

Live notifications (updates, agent activity, notifications) not working

Resolved Major
February 21, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/21/2024 05:18AM

This incident has been resolved.

MONITORING 10 months ago - at 02/21/2024 04:21AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 02/21/2024 03:49AM

One of our systems failed to come back up while doing a routine upgrade. We're working on getting it restarted.

INVESTIGATING 10 months ago - at 02/21/2024 03:27AM

We are currently investigating this issue.

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