Outage in Gorgias
Our connection with Ecommerce providers is degraded
Resolved MajorIncident Report
We are experiencing an outage on our ingestion pipeline and we are currently investigating it. We'll post an update in the next hour
Components affected
Gorgias Shopify integration Gorgias Google Cloud Platform Google Cloud Pub/Sub Gorgias us-east1-2607One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/17/2024 08:47PM
This incident has been resolved.
MONITORING
over 1 year ago - at 07/17/2024 07:16PM
A fix has been implemented and we are monitoring the results. Next update will be posted in 2 hours
IDENTIFIED
over 1 year ago - at 07/17/2024 07:01PM
We are experiencing an issue with delayed Shopify/Ecommerce updates. We are looking into the situation and we will have a new update within next hour
INVESTIGATING
over 1 year ago - at 07/17/2024 06:23PM
We are experiencing an outage on our ingestion pipeline and we are currently investigating it. We'll post an update in the next hour
Latest Gorgias outages
Some customers's billing information are not available - about 7 hours ago
Voice and SMS Services Disruption - about 8 hours ago
Help centers are not loading - 5 days ago
Delays in data processing - 20 days ago
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