Outage in Gorgias

Our connection with Ecommerce providers is degraded

Resolved Major
July 17, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing an outage on our ingestion pipeline and we are currently investigating it. We'll post an update in the next hour
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/17/2024 08:47PM

This incident has been resolved.

MONITORING 10 months ago - at 07/17/2024 07:16PM

A fix has been implemented and we are monitoring the results. Next update will be posted in 2 hours

IDENTIFIED 10 months ago - at 07/17/2024 07:01PM

We are experiencing an issue with delayed Shopify/Ecommerce updates. We are looking into the situation and we will have a new update within next hour

INVESTIGATING 10 months ago - at 07/17/2024 06:23PM

We are experiencing an outage on our ingestion pipeline and we are currently investigating it. We'll post an update in the next hour

Latest Gorgias outages

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