Outage in Gorgias

Delay in the ingestion of ecom-related data

Resolved Minor
August 16, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We're observing some congestion in our systems responsible for the ingestion of ecom data, this could cause delays in the import of data for the related apps (Shopify, BigCommerce, Magento...).

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/16/2024 10:01PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 08/16/2024 08:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 08/16/2024 08:42PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 08/16/2024 08:02PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 08/16/2024 08:02PM

We're observing some congestion in our systems responsible for the ingestion of ecom data, this could cause delays in the import of data for the related apps (Shopify, BigCommerce, Magento...).

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook