Outage in Gorgias

Increased error rate and processing delay within the helpdesk

Resolved Major
October 07, 2024 - Started 3 months ago - Lasted about 12 hours
Official incident page

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Outage Details

We are currently investigating this issue scoped a single region.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/07/2024 10:18PM

This incident has been resolved.

MONITORING 3 months ago - at 10/07/2024 11:03AM

A fix has been implemented and we are monitoring the results.

MONITORING 3 months ago - at 10/07/2024 10:46AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 10/07/2024 09:56AM

We are currently investigating this issue scoped a single region.

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