Outage in Gorgias
Degraded performance and errors on views and bulk actions
Resolved MinorIncident Report
We're experiencing issues with incoming chat messages, views and bulk actions not working as expected (e.g. closing tickets), we're currently investigating the problem and will post an update as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 10/21/2024 12:59PM
The incident has been resolved
MONITORING
12 months ago - at 10/21/2024 10:59AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
12 months ago - at 10/21/2024 09:42AM
We're experiencing issues with incoming chat messages, views and bulk actions not working as expected (e.g. closing tickets), we're currently investigating the problem and will post an update as soon as possible.
Latest Gorgias outages
Delay processing Shopify updates - about 11 hours ago
Delay with processing Chat messages, AI agent answers and executing Flows - about 11 hours ago
Chat and Ai Agent Services Disruption - about 11 hours ago
The signup page is not responding - about 14 hours ago
Some customers's billing information are not available - about 22 hours ago
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