Outage in Gorgias

DIrect email integraitons not working correctly

Resolved Minor
October 29, 2024 - Started 3 months ago - Lasted 42 minutes
Official incident page

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Outage Details

We are currently investigating an issue with our Outlook and Gmail integrations.
Components affected
Gorgias Outlook Gorgias Gmail
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/29/2024 08:37PM

We have deployed a fix and this incident has been resolved.

IDENTIFIED 3 months ago - at 10/29/2024 08:21PM

We have found out that this is a visual bug and that the integrations are still working correctly, we will deploy a patch shorty to fix this issue.

INVESTIGATING 3 months ago - at 10/29/2024 07:59PM

We are currently investigating an issue with our Outlook and Gmail integrations.

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