Outage in Gorgias
Users being logged out when performing Search ticket and customer actions
Resolved Minor
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Outage Details
Components affected
Gorgias us-east1-2607 Gorgias Mobile Apps Gorgias Web App Gorgias REST API Gorgias us-east1-main Gorgias us-east4-65cdLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to monitor for any further issues.
We identified the issue as coming from a change on the Web front component. We invite users to refresh their page to get the latest version of the app which will solve the issues observed with the search and views features.
We are currently investigating this issue.
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