Outage in Gorgias

Statistics reports not showing latest data

Resolved Minor
February 07, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Gorgias Web App Gorgias us-east1-main

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/08/2025 07:12AM

All data has been processed and statistics are now up-to-date

INVESTIGATING 8 months ago - at 02/08/2025 02:10AM

We are currently investigating this issue.

Latest Gorgias outages

Some customers's billing information are not available - about 7 hours ago
Voice and SMS Services Disruption - about 8 hours ago
Help centers are not loading - 5 days ago
Products and shopping carts shopify data might be outdated - 8 days ago
Delays in data processing - 20 days ago

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