Outage in Gorgias
Search Functionality Issue
Resolved MajorIncident Report
We are currently addressing an issue with our search capabilities in Gorgias. You may not be able to search for recent customers, products and calls. Our team is investigating and working to resolve the problem promptly.
Components affected
Gorgias us-east1-mainOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 02/12/2025 06:19AM
This incident has been resolved, and all search features are functioning normally.
IDENTIFIED
8 months ago - at 02/12/2025 04:34AM
We identified the issue. We are solving it now. Time to fully resolve it is approximately 5 hours.
INVESTIGATING
8 months ago - at 02/12/2025 04:34AM
We identified the issue. We are solving it now. Time to fully resolve it is approximately 5 hours.
INVESTIGATING
8 months ago - at 02/11/2025 11:25PM
We are currently investigating this issue.
INVESTIGATING
8 months ago - at 02/11/2025 04:39PM
We are currently addressing an issue with our search capabilities in Gorgias. You may not be able to search for recent customers, products and calls. Our team is investigating and working to resolve the problem promptly.
Latest Gorgias outages
Some customers's billing information are not available - about 8 hours ago
Voice and SMS Services Disruption - about 8 hours ago
Help centers are not loading - 5 days ago
Delays in data processing - 20 days ago
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