Outage in Gorgias
Shopify variant quantities are not tracked correctly
Resolved Minor
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Outage Details
Components affected
Gorgias Shopify integrationLatest Updates ( sorted recent to last )
This incident has been resolved.
We identified a display issue with the updates received from Shopify caused by a version change. We have rolled back the change, and all new updates will now correctly include variant quantities.
We are actively monitoring the results.
We are aware of the issue and are currently investigating it.
We will provide an update as soon as we have more information or, at the latest, within 30 minutes.
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