Outage in Gorgias

Issues to connect some outbound calls

Resolved Major
March 31, 2025 - Started 19 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have raised the issue to our phone provider, and we are following up with them on resolving the issue.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 03/31/2025 05:31PM

Our Phone provider has resolved this incident and we will continue to monitor status.

IDENTIFIED 19 days ago - at 03/31/2025 05:04PM

Our Phone provider has Identified the issue and is scaling up systems and deployed new hosts in order to ease issues.

IDENTIFIED 19 days ago - at 03/31/2025 04:22PM

Our Phone provider has partial outage and working on a fix. We will post an update in one hour or as soon as the issue has been resolved.

IDENTIFIED 19 days ago - at 03/31/2025 04:11PM

We have raised the issue to our phone provider, and we are following up with them on resolving the issue.

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