Outage in Gorgias

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Resolved Major

April 01, 2025 - Started 17 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

Gorgias REST API Gorgias Web App

Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 04/01/2025 07:59PM

This incident has been resolved.

MONITORING 17 days ago - at 04/01/2025 07:11PM

Statistics are back online, and we are actively monitoring to ensure stability.

INVESTIGATING 17 days ago - at 04/01/2025 06:49PM

We are currently investigating this issue.

Latest Gorgias outages

Automate usage inconsistency - 4 days ago

AI agent has degraded performances - 10 days ago

[AI Agent] - Descreased AI Agent automation - 11 days ago

Issues to connect some outbound calls - 18 days ago

Degraded API services performance related to ML - 21 days ago

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