Outage in Gorgias

[AI Agent] - Descreased AI Agent automation

Resolved Major
April 07, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/07/2025 09:43PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 04/07/2025 05:06PM

We're investigating an internal issue

INVESTIGATING about 1 month ago - at 04/07/2025 05:03PM

We are currently investigating this issue.

Latest Gorgias outages

Automate usage inconsistency - 25 days ago
AI agent has degraded performances - about 1 month ago
Statistics not loading - about 1 month ago
Issues to connect some outbound calls - about 1 month ago
Degraded API services performance related to ML - about 1 month ago

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