Outage in Gorgias
Delays in message and ecommerce data processing
Resolved MajorIncident Report
We're currently seeing delays in processing messages and ecommerce data. This might cause some slower updates in customer conversations and order information. Our team is looking into it and working to get everything back to normal shortly. Thanks for bearing with us!
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/15/2025 07:09PM
The issue has been fully resolved. Message and ecommerce data processing is back to normal, and all previously delayed messages have been delivered to your helpdesk. Thank you for your patience!
MONITORING
9 months ago - at 07/15/2025 06:31PM
We're now seeing recovery and message processing is catching up. Any previously delayed messages will start appearing in your helpdesk shortly. Thanks again for your patience while we worked through this!
IDENTIFIED
9 months ago - at 07/15/2025 06:15PM
We're currently seeing delays in processing messages and ecommerce data. This might cause some slower updates in customer conversations and order information. Our team is looking into it and working to get everything back to normal shortly. Thanks for bearing with us!
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