Outage in Gorgias
Delay processing Shopify updates
Resolved MajorIncident Report
We continued to monitor and measure the performance of the workaround that we set in place. We managed to process all the messages from Shopify, so there shouldn't be any more delays.
We are still monitoring the situation and making sure that the impact is minimal.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/21/2025 11:56AM
All the systems are now fully operational.
MONITORING
5 months ago - at 10/21/2025 09:27AM
We continued to monitor and measure the performance of the workaround that we set in place. We managed to process all the messages from Shopify, so there shouldn't be any more delays.
We are still monitoring the situation and making sure that the impact is minimal.
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