Outage in Gorgias
Delay in receiving the realtime updates for the changes in the Customer widget
Resolved MinorIncident Report
We are experiencing delays in receiving real-time updates for changes to the Customer widget. We are currently working on mitigating the issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/27/2025 05:20PM
This incident has been resolved.
MONITORING
5 months ago - at 10/27/2025 04:57PM
The issue has been mitigated, and we will continue to monitor the results. The latency for real-time updates should be back to normal.
IDENTIFIED
5 months ago - at 10/27/2025 04:15PM
We are experiencing delays in receiving real-time updates for changes to the Customer widget. We are currently working on mitigating the issue.
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