Outage in Gorgias
AI Agent degraded experience
Resolved MajorIncident Report
We experienced an interruption due to an outage from one of our third-party providers. The provider has partially recovered and service performance has improved. Our systems are recovering, and we are continuing to monitor the situation closely to ensure full stability.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/27/2025 10:16AM
The third-party service has now fully recovered, and we are no longer experiencing any impact. AI agent systems are operating normally.
MONITORING
5 months ago - at 11/27/2025 09:45AM
We experienced an interruption due to an outage from one of our third-party providers. The provider has partially recovered and service performance has improved. Our systems are recovering, and we are continuing to monitor the situation closely to ensure full stability.
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