Outage in Gorgias
AI Agent degraded experience
Resolved MajorIncident Report
We experienced an interruption due to an outage from one of our third-party providers. The provider has partially recovered and service performance has improved. Our systems are recovering, and we are continuing to monitor the situation closely to ensure full stability.
Need to monitor Gorgias outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 11/27/2025 10:16AM
The third-party service has now fully recovered, and we are no longer experiencing any impact. AI agent systems are operating normally.
MONITORING
19 days ago - at 11/27/2025 09:45AM
We experienced an interruption due to an outage from one of our third-party providers. The provider has partially recovered and service performance has improved. Our systems are recovering, and we are continuing to monitor the situation closely to ensure full stability.
Latest Gorgias outages
Slowness on Helpdesk - about 15 hours ago
Delay in Knowledge updates sync for AI Agent - 6 days ago
Knowledge sync delay to AI Agent - 6 days ago
Instability with real time updates - 13 days ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
