Outage in Gorgias
Instability with real time updates
Resolved MinorIncident Report
We’ve identified an issue causing degraded performance in real-time updates. You may notice delays or missing updates in the ticket view. As a workaround, you can refresh the page to see latest changes in the ticket. We’re actively working on restoring full stability and will provide updates shortly. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 12/02/2025 08:08PM
The Incident was resolved.
MONITORING
13 days ago - at 12/02/2025 07:25PM
We are observing improvements in performance and will continue to closely monitor the system.
IDENTIFIED
13 days ago - at 12/02/2025 07:07PM
We’ve identified an issue causing degraded performance in real-time updates and we have deployed the fix. We are seeing signs of improvement and will continue to monitor. Thank you for your patience.
IDENTIFIED
13 days ago - at 12/02/2025 06:52PM
We’ve identified an issue causing degraded performance in real-time updates. You may notice delays or missing updates in the ticket view. As a workaround, you can refresh the page to see latest changes in the ticket. We’re actively working on restoring full stability and will provide updates shortly. Thank you for your patience.
Latest Gorgias outages
Slowness on Helpdesk - about 15 hours ago
Delay in Knowledge updates sync for AI Agent - 6 days ago
Knowledge sync delay to AI Agent - 6 days ago
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