Outage in Gorgias
Delay in Knowledge updates sync for AI Agent
Resolved MinorIncident Report
We are continuing to work on a fix for this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 12/09/2025 11:34PM
This incident has been resolved.
MONITORING
28 days ago - at 12/09/2025 11:22PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
28 days ago - at 12/09/2025 10:09PM
We are continuing to work on a fix for this issue.
Latest Gorgias outages
Helpdesk web application slowness - 19 days ago
Increased error rate and delayed message processing - 20 days ago
Slowness on Helpdesk - 22 days ago
Knowledge sync delay to AI Agent - 28 days ago
Several Gorgias components down due to a third-party provider outage - about 1 month ago
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