Outage in Gorgias
AI Agent degraded performance
Resolved MajorIncident Report
Summary AI Generated
Gorgias experienced degraded performance with their AI Agent service for 1.9 hours. A fix was implemented and monitored before the incident was fully resolved. The service has returned to normal operation.
A fix has been implemented and we are monitoring the results.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/02/2026 02:23PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/02/2026 12:34PM
A fix has been implemented and we are monitoring the results.
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