Outage in Gorgias
Analytics delayed for some users
Resolved MajorIncident Report
Summary AI Generated
Gorgias experienced a major analytics data processing issue that caused delayed analytics for some users and resulted in bad gateway 502 errors. The incident lasted 1.1 hours, during which users encountered service disruptions when trying to access analytics features. The issue was identified, fixed, and fully resolved after a brief monitoring period.
We've identified the issue on analytics data processing and currently working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/09/2026 01:32PM
The issue regarding analytics has been resolved
MONITORING
1 day ago - at 03/09/2026 01:05PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 03/09/2026 12:27PM
We've identified the issue on analytics data processing and currently working on a fix.
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