Outage in Gorgias
WhatsApp, Instagram and Facebook messages might be delayed
Resolved MajorIncident Report
Summary AI Generated
Gorgias experienced a 4.1-hour outage caused by issues on Meta's side that prevented outbound messages from being sent through WhatsApp, Instagram, and Facebook Messenger. The incident affected the Facebook Messenger component of Gorgias's service, causing delays in message delivery across all three Meta-owned platforms. The issue was resolved once Meta's systems were restored.
We are experiencing an outage on Meta side that affects outbound messages on Facebook, WhatsApp and Instagram.
Components affected
Gorgias Facebook MessengerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/12/2026 06:29PM
This incident has been resolved.
MONITORING
5 days ago - at 06/12/2026 02:58PM
We are experiencing an outage on Meta side that affects outbound messages on Facebook, WhatsApp and Instagram.
IDENTIFIED
5 days ago - at 06/12/2026 02:28PM
We are experiencing an outage on Meta side that affects outbound messages on Facebook, WhatsApp and Instagram.
IDENTIFIED
5 days ago - at 06/12/2026 02:27PM
We are experiencing an outage on Meta side that affects outbound messages on Facebook, WhatsApp and Instagram.
Latest Gorgias outages
Delays in HTTP integrations for some accounts - 6 days ago
Customer data in cluster us-east4-5f09 has lag - 12 days ago
brief delay in subscription & invoice updates - 13 days ago
AI Agent degraded performance - 21 days ago
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