Outage in Gorgias
Cloud service provider network incident may affect a subset of Gorgias Customers
Resolved MajorIncident Report
Summary AI Generated
A Google Cloud Platform networking incident impacted a subset of Gorgias customers for approximately 3.7 hours, affecting Live Chat and REST API functionality. The issue was identified and monitored through a recovery phase before being fully resolved.
We are currently investigating this issue.
Components affected
Gorgias Live Chat Gorgias Google Cloud Platform Google Cloud Networking Gorgias REST APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/01/2026 06:59PM
This incident has been resolved.
MONITORING
8 days ago - at 09/01/2026 04:24PM
We are seeing signs of recovery, we are continuing to monitor our services
INVESTIGATING
8 days ago - at 09/01/2026 03:21PM
We are currently investigating this issue.
INVESTIGATING
8 days ago - at 09/01/2026 03:19PM
We are currently investigating this issue.
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