Outage in GoToMeeting
LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets
Major
May 13, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
We are actively investigating reports that some LogMeIn Rescue and Central customers may be experiencing issues downloading the applet to start or join remote sessions.
Our engineers are working to identify the issue and will provide another update shortly.
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Latest Updates ( sorted recent to last )
IDENTIFIED
40 minutes ago - at 05/13/2026 08:04PM
Our engineers are continuing to work on this issue and continue to work towards a resolution.
We will provide another update shortly.
IDENTIFIED
about 1 hour ago - at 05/13/2026 07:22PM
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
INVESTIGATING
about 2 hours ago - at 05/13/2026 06:58PM
We are actively investigating reports that some LogMeIn Rescue and Central customers may be experiencing issues downloading the applet to start or join remote sessions.
Our engineers are working to identify the issue and will provide another update shortly.
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