Outage in GoToMeeting
Logmein Rescue - Issue starting or joining sessions
Resolved MajorIncident Report
Summary AI Generated
LogMeIn Rescue experienced a major service disruption lasting 42 minutes where users were unable to start or join remote sessions. Engineers identified and corrected the underlying issue, restoring full functionality to all systems. The incident was resolved with confirmed 100% operational status and the company committed to conducting an internal review to prevent future occurrences.
We are actively investigating an issue with Logmein Rescue may have issues starting or joining remote sessions.
Our engineers are working to identify the issue and will provide another update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/27/2026 03:57PM
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
MONITORING
about 6 hours ago - at 05/27/2026 03:48PM
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
IDENTIFIED
about 6 hours ago - at 05/27/2026 03:45PM
Our engineers have identified the issue and are now actively working towards a resolution. We are seeing gradual improvement and continuing to monitor the progress.
We will provide another update shortly.
INVESTIGATING
about 7 hours ago - at 05/27/2026 03:17PM
We are actively investigating an issue with Logmein Rescue may have issues starting or joining remote sessions.
Our engineers are working to identify the issue and will provide another update shortly.
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