Outage in Grafana

Hosted services unavailable in us-central2

Resolved Major
July 18, 2024 - Started 4 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently investigating issues with hosted services in us-central2.
Components affected
Grafana Azure US Central - us-central2 Grafana Azure US Central - us-central2 Grafana Azure US Central - us-central2: Ingestion Grafana Azure US Central - us-central2: Alertmanager and Rules Configuration API Grafana Azure US Central - us-central2: Ingestion Grafana AZURE - Querying Grafana Azure US Central - us-central2 Grafana Azure US Central - us-central2 Grafana Azure US Central - us-central2: Querying Grafana Azure US Central - us-central2: Querying Grafana AZURE - Ingestion Grafana Azure US Central - us-central2 Grafana Azure US Central - us-central2 Grafana Azure US Central - us-central2: Ingestion Grafana Azure US Central - us-central2 Grafana Azure US Central - us-central2: Querying Grafana Azure US Central - us-central2 Grafana Azure US Central - us-central2: API Grafana Azure US Central - us-central2: Rule Evaluation Grafana Azure US Central - us-central2: Public Probes Grafana Azure US Central - us-central2: Alertmanager Grafana Azure US Central - us-central2
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/19/2024 05:46PM

Engineering has released a fix and as of 10:30 UTC, customers should no longer experience hosted services issues. At this time, we are considering this issue resolved. No further updates.

IDENTIFIED 4 months ago - at 07/19/2024 04:49AM

As of 4:45 UTC, we have observed marked improvement with Prometheus, Loki, and Tempo components. We are continuing to monitor for signs of improvement in other components as this fix rolls out across our cloud service provider's services.

IDENTIFIED 4 months ago - at 07/19/2024 02:22AM

Our cloud service provider has identified the cause of the outage and are applying mitigations. We expect to see signs of improvement as this fix rolls out across their services.

INVESTIGATING 4 months ago - at 07/18/2024 11:13PM

We are currently investigating issues with hosted services in us-central2.

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