Outage in Grafana

Some Loki Queries Failing

Resolved Minor
July 25, 2024 - Started 4 months ago - Lasted 4 days
Official incident page

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Outage Details

We are currently investigating an issue that is causing the Loki read path to experience periodic panics on certain queries. Users may notice some queries failing. Our team is actively working to identify the root cause as well as a resolution.
Components affected
Grafana GCP Australia - prod-au-southeast-0 Grafana AWS US West - prod-us-west-0 Grafana AWS Australia - prod-au-southeast-1 Grafana AWS India - prod-ap-south-1 Grafana AWS Canada - prod-ca-east-0 Grafana AWS Singapore - prod-ap-southeast-1 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP Brazil - prod-sa-east-0 Grafana AWS US East - prod-us-east-0 Grafana Azure US Central - us-central2 Grafana GCP India - prod-ap-south-0 Grafana US-CENTRAL Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS Germany - prod-eu-west-2 Grafana GCP US Central - prod-us-central-0 Grafana GCP Belgium - prod-eu-west-0 Grafana AWS Brazil - prod-sa-east-1 Grafana AWS Sweden - prod-eu-north-0 Grafana GCP UK - prod-gb-south-0
Latest Updates ( sorted recent to last )
INVESTIGATING 4 months ago - at 07/25/2024 02:59PM

We are currently investigating an issue that is causing the Loki read path to experience periodic panics on certain queries. Users may notice some queries failing. Our team is actively working to identify the root cause as well as a resolution.

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