Outage in Grafana

Scripted checks failing to run in Tokyo probe location

Resolved Minor
August 13, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating and issue in the Tokyo location where scripted and multihttp checks are failling to run. All other check types (http, dns, ping, traceroute, tcp) are working normally.
Components affected
Grafana AWS Singapore - prod-ap-southeast-1: Public Probes Grafana AWS Brazil - prod-sa-east-1: Public Probes Grafana GCP Brazil - prod-sa-east-0: Public Probes Grafana AWS India - prod-ap-south-1: Public Probes Grafana AWS Germany - prod-eu-west-2: Public Probes Grafana Azure Germany - prod-eu-west-1: Public Probes Grafana GCP India - prod-ap-south-0: Public Probes Grafana Azure Netherlands - prod-eu-west-3: Public Probes Grafana AWS US West - prod-us-west-0: Public Probes Grafana GCP Singapore - prod-ap-southeast-0: Public Probes Grafana GCP UK - prod-gb-south-0: Public Probes Grafana GCP Australia - prod-au-southeast-0: Public Probes Grafana AWS Australia - prod-au-southeast-1: Public Probes Grafana GCP Belgium - prod-eu-west-0: Public Probes Grafana GCP US Central - prod-us-central-0: Public Probes Grafana AWS Sweden - prod-eu-north-0: Public Probes Grafana AWS US East - prod-us-east-0: Public Probes Grafana AWS Canada - prod-ca-east-0: Public Probes Grafana Azure US Central - us-central2: Public Probes
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/13/2024 11:23PM

The incident began at UTC 18:35 Tokyo probe was fully operational again as of UTC 19:05 and has been operating normally since then. Resolving the incident.

MONITORING 3 months ago - at 08/13/2024 07:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 08/13/2024 07:04PM

We are currently investigating and issue in the Tokyo location where scripted and multihttp checks are failling to run. All other check types (http, dns, ping, traceroute, tcp) are working normally.

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