Outage in Grafana

Grafana Cloud having a datasource with PDC enabled using localhost address are getting 403 status responses.

Resolved Major
October 28, 2024 - Started 16 days ago - Lasted 1 day
Official incident page

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Outage Details

All Grafana Cloud instances using a datasource with PDC enabled, which are attempting to connect to a localhost address are receiving 403 status responses - queries using these datasources will fail with 403 status error. We've identified the issue and working on resolving it.
Components affected
Grafana AWS Germany - prod-eu-west-2 Grafana GCP Belgium - prod-eu-west-0 Grafana AWS Sweden - prod-eu-north-0 Grafana AWS US East - prod-us-east-0 Grafana AWS Brazil - prod-sa-east-1 Grafana Azure US Central - us-central2 Grafana GCP US Central - prod-us-central-0 Grafana GCP India - prod-ap-south-0 Grafana AWS Australia - prod-au-southeast-1 Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS Canada - prod-ca-east-0 Grafana AWS Singapore - prod-ap-southeast-1 Grafana GCP Brazil - prod-sa-east-0 Grafana AWS US West - prod-us-west-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana AWS India - prod-ap-south-1 Grafana GCP Australia - prod-au-southeast-0
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/29/2024 02:47PM

The incident has been resolved.

MONITORING 15 days ago - at 10/29/2024 09:29AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 16 days ago - at 10/28/2024 12:49PM

All Grafana Cloud instances using a datasource with PDC enabled, which are attempting to connect to a localhost address are receiving 403 status responses - queries using these datasources will fail with 403 status error. We've identified the issue and working on resolving it.

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