Outage in Grafana

Synthetic monitoring connectivity issues between Linode public probes and Grafana Cloud stacks in Singapore and Indonesia

Resolved Minor
January 08, 2025 - Started 4 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Between 11:00 and 14:50 UTC Grafana Cloud regions in Singapore ( prod-ap-southeast-1 ) and Indonesia ( prod-ap-southeast-2 ) experienced issues connecting to synthetic monitoring public probes hosted in Linode: Atlanta, Toronto, Dallas, Newark. Synthetic monitor changes were delayed propagating to Atlanta, Toronto, Dallas, Newark by up to 30 minutes. This affected customers in our prod-ap-southeast-1 (Singapore) and prod-ap-southeast-2 (Indonesia) regions. As of 14:50 UTC these regions have maintained continuous connection to Linode probes. We continue to monitor these regions.
Components affected
Grafana AWS Singapore - prod-ap-southeast-1: Public Probes
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/09/2025 01:34AM

The connections have been stable since 14:50 UTC and all 4 probes operating normally during that time. Transitioning this incident from monitoring to resolved.

MONITORING 4 months ago - at 01/08/2025 03:51PM

Between 11:00 and 14:50 UTC Grafana Cloud regions in Singapore ( prod-ap-southeast-1 ) and Indonesia ( prod-ap-southeast-2 ) experienced issues connecting to synthetic monitoring public probes hosted in Linode: Atlanta, Toronto, Dallas, Newark.

Synthetic monitor changes were delayed propagating to Atlanta, Toronto, Dallas, Newark by up to 30 minutes. This affected customers in our prod-ap-southeast-1 (Singapore) and prod-ap-southeast-2 (Indonesia) regions. As of 14:50 UTC these regions have maintained continuous connection to Linode probes. We continue to monitor these regions.

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