Outage in Grafana

Grafana Cloud: SAML UI Role mapping

Resolved Minor
April 02, 2025 - Started 17 days ago - Lasted 1 day
Official incident page

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Outage Details

Engineering has identified additional issues that need to be addressed to fully resolve the SAML UI role mapping behavior for Hosted Grafana users. At this time, users may still encounter problems when attempting to apply changes to SAML role mappings. A fix has been identified and is currently being implemented. We’ll share further updates as they become available.
Components affected
Grafana GCP Brazil - prod-sa-east-0 Grafana GCP US Central - prod-us-central-4 Grafana GCP Belgium - prod-eu-west-0 Grafana AWS Sweden - prod-eu-north-0 Grafana play.grafana.org Grafana AWS US East - prod-us-east-2 Grafana AWS Singapore - prod-ap-southeast-1 Grafana AWS Brazil - prod-sa-east-1 Grafana GCP Australia - prod-au-southeast-0 Grafana AWS India - prod-ap-south-1 Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS US East - prod-us-east-0 Grafana GCP US East - prod-us-east-1 Grafana AWS Australia - prod-au-southeast-1 Grafana EU-WEST Grafana AWS Canada - prod-ca-east-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana US-CENTRAL Grafana Azure US Central - us-central2 Grafana GCP US Central - prod-us-central-0 Grafana AWS Germany - prod-eu-west-4 Grafana GCP India - prod-ap-south-0 Grafana US-WEST Grafana AWS Germany - prod-eu-west-2 Grafana AWS US West - prod-us-west-0 Grafana US-EAST Grafana GCP US Central - prod-us-central-3
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/04/2025 01:27AM

Engineering has rolled out a fix for this issue. At this point, we are considering the incident resolved.

IDENTIFIED 17 days ago - at 04/02/2025 05:08PM

Engineering has identified additional issues that need to be addressed to fully resolve the SAML UI role mapping behavior for Hosted Grafana users. At this time, users may still encounter problems when attempting to apply changes to SAML role mappings.

A fix has been identified and is currently being implemented. We’ll share further updates as they become available.

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