Outage in Graphium Health
Delays in Form PDF Generation
Resolved MinorIncident Report
We are currently investigating a backlog in PDF generation that is affecting form search in the dashboard, as well as PDFs being transmitted to the host EHR.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 08/27/2025 04:16PM
The backlog has been processed and we are no longer seeing any delays in PDF generation or transmission. We'll continue to monitor for any further issues. Thank you again for your patience!
MONITORING
6 months ago - at 08/27/2025 03:48PM
We have added more capacity to form generation to alleviate a backlog we observed. Message traffic is flowing and the backlog is slowly decreasing. We continue to monitor.
INVESTIGATING
6 months ago - at 08/27/2025 03:32PM
We are currently investigating a backlog in PDF generation that is affecting form search in the dashboard, as well as PDFs being transmitted to the host EHR.
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