Major
May 18, 2026
May 2026: Elevated Errors
Detected
May 18, 2026 3:51 AM EDT
·
Resolved
May 18, 2026 6:40 PM EDT
·
Duration
about 15 hours
Halcyon experienced elevated error levels across multiple core services including Webhooks, Atlas, Management Console, and REST API for 14.8 hours. The incident involved a temporary recovery around 11:00 AM before errors returned, requiring continued remediation efforts. The issue was fully resolved after the team identified the root cause and implemented a fix.