Outage in Healthwise

Performance Issues

Resolved Minor
November 09, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Healthwise-hosted solutions are experiencing performance issues. Our Network Administrators and Engineers are working to fix the problem. We will post updates as we learn more.
Components affected
Healthwise Search API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/09/2023 08:00PM

All performance issues have been resolved. We will post a root cause analysis once we have completed our full investigation.  If the investigation has not been completed within 1 week we will post an interim RCA with the information that we currently have available.

IDENTIFIED about 1 year ago - at 11/09/2023 07:13PM

We have identified the issue and are working on a fix. We will post an update when that is completed.

INVESTIGATING about 1 year ago - at 11/09/2023 05:08PM

Healthwise-hosted solutions are experiencing performance issues. Our Network Administrators and Engineers are working to fix the problem. We will post updates as we learn more.

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