Outage in Healthwise

Performance Issues

Resolved Minor
July 30, 2024 - Started over 1 year ago - Lasted 14 minutes
Official incident page

Incident Report

Healthwise-hosted solutions are experiencing performance issues. Our Network Administrators and Engineers are working to fix the problem. We will post updates as we learn more.
Components affected
Healthwise Advise Clinical Healthwise Coach Healthwise Communicate Healthwise Consumer API Healthwise Content API Healthwise Content Browser Healthwise Custom Content Manager Healthwise EMR Module Healthwise Fulfillment API Healthwise Education Module Healthwise Hosted Knowledgebase Healthwise Integration API Healthwise My Healthwise Reporting and Analytics Healthwise Search API Healthwise Taxonomy API Healthwise User Management

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Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 07/30/2024 02:57PM

The team is investigating, and we believe that this is caused by a wide-spread network infrastructure outage with Azure. We will post updates as we learn more.

MONITORING over 1 year ago - at 07/30/2024 02:48PM

Healthwise-hosted solutions are experiencing performance issues. Our Network Administrators and Engineers are working to fix the problem. We will post updates as we learn more.

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