Outage in Healthwise

Healthwise solutions disruption to utilization reporting data

Minor
November 15, 2024 - Started 3 months ago
Official incident page

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Outage Details

We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting). Updates will be provided here as they become available. NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for EMRm and CaaS.
Components affected
Healthwise EMR Module
Latest Updates ( sorted recent to last )
INVESTIGATING 8 days ago - at 01/28/2025 08:00PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 01/28/2025 07:59PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/15/2024 02:59PM

We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).

Updates will be provided here as they become available.

NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for EMRm and CaaS.

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