Outage in Healthwise
WebMD Ignite Healthwise solutions disruption to utilization reporting data
Resolved MinorIncident Report
We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).
Updates will be provided here as they become available.
NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for EMRm and CaaS.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 04/09/2025 06:31PM
This incident has been resolved.
INVESTIGATING
9 months ago - at 01/28/2025 08:00PM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 01/28/2025 07:59PM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 11/15/2024 02:59PM
We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).
Updates will be provided here as they become available.
NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for EMRm and CaaS.
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