Outage in Heap
Temporary Data Latency
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Latency is resolved.
Data is now flowing normally through to the app. Some connect syncs may still have stale data.
Latency is returning to normal levels, and data is now flowing through to the app. Connect syncs may still have stale data. Will provide another update in the next hour.
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Connect syncs that run at this time may sync stale data.
Our engineers are working on the fix. We'll be posting another update within 60 mins.
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