Outage in Heap
Temporary Data Latency - Monitoring
Resolved MinorIncident Report
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost.
A fix has been deployed and we are monitoring latency catching up.
We'll post another update within 60 mins.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 11/20/2024 05:33AM
This incident has been resolved, latency is back to normal level.
MONITORING
12 months ago - at 11/20/2024 04:52AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
12 months ago - at 11/20/2024 04:01AM
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost.
A fix has been deployed and we are monitoring latency catching up.
We'll post another update within 60 mins.
Latest Heap outages
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EU Temporary Data Latency - about 2 months ago
Heap Connect Syncs: Possibility Of Stale Data - about 2 months ago
Heap Connect Syncs: Possibility Of Stale Data (US) - 2 months ago
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