Outage in Heap
Customers with multiple environments or saved properties are experiencing loading latency
Resolved MinorIncident Report
Summary AI Generated
Heap experienced loading latency affecting customers with multiple environments or saved properties, with the app component impacted for approximately 16 hours. The issue was identified and investigated before being fully resolved.
We are currently investigating this issue.
Components affected
Heap AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/18/2026 06:58AM
This incident has been resolved
INVESTIGATING
3 days ago - at 06/17/2026 02:45PM
We are currently investigating this issue.
Latest Heap outages
Incoming data is delayed for customers in US. Both the Heap app and Connect are impacted. - about 4 hours ago
Heap Connect Sync Delays (Bigquery) - 22 days ago
Query failures impacting some customers in EU - about 2 months ago
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